Reservation Confirmation: Events and parties are confirmed once a signed contract (if applicable) and a non-refundable deposit are received.
Deposit Requirements:
Corporate Events: 50% deposit required. Balance due on the day of the event.
Birthdays & Social Events: 100% deposit due at time of booking.
Deposit Deadline: Deposits must be paid within 7 days of booking confirmation to secure the event date.
Final Payment:Any outstanding balance or additional charges must be paid on the day of the event.
2. Guest Count & Same-Day Use Policy
By booking your party, you are confirming the agreed number of guests attending.
Funds for absent guests may be used toward other attractions or food/beverages at Eddie’s on the same day of your event.
No refunds or rainchecks will be issued for no-shows or unused portions of the booking.
All credited amounts must be redeemed on the event date—no carryover to future dates.
3. Refund & Credit Policy
Cancellations: If canceled 14 or more days before the event, the deposit will be credited to your Volt Raceway account for future use (valid for 12 months).
Online Bookings:
All sales are final. No refunds for missed or canceled online bookings.
Email info@voltraceway.com at least 24 hours in advance to receive a credit to your Volt Wallet.
Requests made less than 24 hours before an event will not be accommodated.
4. Additional Services & Charges
Extra Services:May include catering, equipment rental, or other add-ons and may incur additional charges.
Approved Vendors Only:All services must be arranged through Volt Raceway-approved vendors.
5. Track License & Membership Perks
Track License: Available for $6.95, includes 1-year access to the Thrill or Fun track.
Includes:
Reusable Head Sock ($4.50 value)
Personalized Race Results
Birthday Race Perk ($31 value)
Loyalty Points Program
Perk Conditions:
Perks are non-transferable.
Must show valid Track License or License number to redeem.
Some perks may require advance booking.
Birthday perks valid on actual birthday only and must be claimed in person with ID.
Misuse may result in termination of Track License.